Cara-Sure 0861 868 765

Insurance Brokers 0861 477 752

Cara-Sure Dealfin Clients 012 667 3991

Information Required When Submitting A Claim



Guidelines/Checklist

1    If the Leisure Vehicle is not mobile, contact the Cara-Care Call Centre 0861 10 10 10 to remove the vehicle

2    Obtain a Cara-Sure Claim Form (Page 1 & 2) from this Page OR email claims@carasure.com OR Contact 0861 868 765

3    Obtain Quotations from Repairers and Services providers

4    Copy of Driver's License

5    Take as many Photographs as possible

6    Obtain Witness Statements (Personal Details)

7    Obtain Third Party Details (Personal and Vehicle/s)

8    Report to the nearest SAPS station within 48 hours of the incident and obtain a SAPS reference number and police report

9    Copy of Vehicle Registration / If financed, Bank settlement letter

10    Complete the Cara-Sure Claim Form in full and submit together with all relevant documentation to claims@carasure.com OR Call to 0722 441 925

Type of Claim

Accdent on a National Road
Accident involving a Third Party


1   2   3   4   5   6   7   8   10

Theft of Contents


2   3   4   8   10

Theft of Leisure Vehicle /
Written off


2   4   8   9   10

Malicious Damage


2   3   4   5   6   8   10

Fire / Explosion


2   3   4   5   10

Storm / Hail Damage


2   3   4   5   10

Window / Glass


2   3   4   10

Potholes / Other


2   3   4   5   10

Mechanical failure, Electrical failure,
Maintenance, Tyres, Wear & Tear,
and Woodrot is not covered under this Policy.
SEE Cara-Sure Policy Documentation


Important

  • You may NOT admit guilt to any person/s in the event of an accident.

  • You may NOT authorise any repair work without the written confirmation of the Insurer.

  • We reserve the right to require repair work tp be carried out at any repairer of our choice.

  • If an excess is applicable, it MAY NOT be built into any quotation. The excess may be payable to the repairer.

  • All claims must be reported within 24 hours of the event.

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  • All claims must be submitted within 30 days of the event.